fast fashion is a race to the bottom
If anyone is interested in defending fast fashion or truly believes the price of clothing we see is either reasonable or even too high - I am not here to…
If anyone is interested in defending fast fashion or truly believes the price of clothing we see is either reasonable or even too high - I am not here to…
Hello peeps! Let me share a bit more detail about what to expect when selecting one of my garments or products. I'm pretty different from you standard shop because everything…
Twice this last week, local businesses refused to honor gift cards they'd been happy to sell our family a while back. In both cases, the businesses didn't apologize or offer credit or any kind of olive branch - they said versions of, "we don't take those anymore". In fact, they sounded aggravated.
This isn't a strategy post about how to get paid. (I've taught many a class on this!) This is a pre-strategy post, on how to get your mind right about this kind of situation. Because again: if you're regularly having these problems, you need to change things with your business infrastructure. I'd need to ask you a series of questions about your operations, in order to figure out where you're going wrong.
I'll bet you can't stump me with a client problem. If you're having them, you're probably not communicating your process and your Policies thoroughly and clearly. You also may not be delivering what you promise - or what the client might reasonably expect. You either kept things vague, or you wrote overly-wordy Policies. The former means you left things open to interpretation (and that won't work in your favor). The latter means that since you didn't focus (and write a tight, brief Policies clause) - you encouraged your clients not to focus, either.
In my experience, entrepreneurs who continuously complain about clients (or entrepreneurs who have the same problems with their clients, over and over) usually have some salient issue they are avoiding. Maybe they don't want to do their bookkeeping properly - they're intimidated or suspicious. Maybe they're still trying to prove Mummy or Daddy (or their ex) wrong, instead of turning inward to their OWN needs and impediments. Maybe they want to be Liked - or they want popularity, Followers or clout more than they want to run a sustainable business. Who knows!